Complaints, compliments or suggestions

Making a complaint?
If you have a complaint, we aim to deal with it quickly and fairly. We are committed to dealing with complaints in a constructive and serious manner. We will tell you what is happening with your complaint and will do everything we can to help you. We will use your complaint to review and improve the way in which we provide services.

How do I make a compliment?
You can make a comment in person, by telephone, in writing or by using the form below.

Who will receive my feedback?
A copy of your feedback will be sent to CEO Mark Fitzpatrick, Principal Janene Hall and Executive Assistant Kendra Shields.

Complaints, compliments or suggestions

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Donate to help children with their speech and hearing. Your generosity will help us to create a world where every child with hearing, speech and language needs can look forward to a future of limitless potential.

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Telethon Speech & Hearing is committed to upholding the rights and safety of all children and young people. This includes being a child safe organisation where children, young people, families, and community members can feel that their culture, abilities and identities are respected. Telethon Speech & Hearing acknowledges the Traditional Aboriginal and Torres Strait Islander Custodians of the land on which we work, live and build stronger communities for children and families to thrive. We recognise their continued custodianship and connection to land, waters and community and pay our respects to Elders past, present and emerging. We extend this respect to all First Nations people present today and welcome all Aboriginal and non-Aboriginal families to our centre and school.